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We are honored to have :
WHAT IT`S LIKE TO WORK WITH US
1. Technical Support
SINOMDT has a professional technical support team,who compose over 10 experienced engineers and sale.The technical support includes installation guide,spare parts replacement, operation problem solution, as well as on-site or online training for your local engineers. You can get to our service via email, telephone or fax.Crucial technical needs could be met by all means during the entire life cycle of instruments sold by Sinomdt.We will be glad to help you.
2. Technical Training
SINOMDT and its subsidiaries provide different levels of training to customers, distributors and service partners including marketing, operation, application and troubleshooting, etc.Our engineers share more rich experiences of local installation and familiar with various conditions of operation environment .
We have various types of course: web-based, on-site or internal, scheduled and on demand. SINOMDT is proud of our on-site training which we would carry at end-users sites with annual, world-wide visits. After passed the course, Sinomdt provides the technical training certificate.
3.Spare Parts Support
SINOMDT and its subsidiaries ,we have almost key spare parts inventory for all products in your urgent case. We can deliver it within shortest reaction time whenever you need by simple and fast way,which minimizes your loss as much as possible.Meanwhile, it is recommended for you to purchase more our original spare parts in advance as it could help to save more time and money for you.
Besides, we would help to upgrade the components to optimize the function without effecting the current use of machine.
